NoN-Leadership School

Jeff and LeeAnn wrap up the day.

Avoid the financial woes that can steal your Christmas cheer. In this workshop, we will explore proven wisdom and practical ideas to manage financial resources.

“I love change!” said no one ever – unless they ended up on Santa’s naughty list for fibbing. But you can learn to master change like a pro – change management enables us to achieve the results and outcomes desired by preparing, equipping, and supporting individuals (and ourselves!) through the change journey. Learn from the Prosci Methodology to best enable the people side of change to deliver results, personally and professionally!

Feedback is a gift – what kind of “gift’ are your customers giving you? Delivering a great customer experience (CX) is important for any business. Customers have a perception of their experiences with your business or brand (even your personal brand!). Customer service is only PART of the CX journey. Learn how you can evaluate and take action on the total CX picture to differentiate from your competition, increase customer loyalty, improve customer engagement, and enhance customer satisfaction.

How to be at your best when the stakes are high, emotions are strong and opinions differ.

This workshop is designed to be interactive and impactful. Learn the difference between Jolly and Folly, choosing to be Jolly and Spreading Jolly.

Everyone likes to be on a winning team. In this session, we will discuss how to seal the victory each day as we go about life and discover our true motivation for success.

We will learn the 11 words used to define the culture of every place we lead. These words from our “Lane of Leadership.” We want to help you understand your lane and learn to use that lane successfully to become the best (nicest) leader possible.